Description
Xbox Series X|S Disc Drive Repair
Send in your Xbox Series X|S console for professional disc drive repair. This service is suitable for consoles that will not accept discs, will not read games or Blu-ray discs, make unusual disc-drive noises, eject discs unexpectedly, or show disc-read errors.
What is included
- Initial inspection and diagnosis of the disc-drive fault
- Disc-drive mechanism, laser, motor, and connection inspection
- Repair or replacement of the faulty disc-drive component where required
- Disc loading, reading, ejecting, and console function testing before return
Compatible console
This service is for Xbox Series X consoles with a physical disc drive. Xbox Series S consoles are digital-only and do not have a disc drive, so this service is not compatible with Xbox Series S.
How the send-in service works
- Purchase this repair service.
- Pack your console securely and include your order number.
- Post the console to us using your preferred tracked service.
- We diagnose and repair the fault, test the console, and return it to you.
Important information
Disc-drive faults can sometimes be caused by damaged discs, drive-mechanism faults, laser faults, power issues, liquid damage, or board-level faults. If additional work is needed beyond the listed service, contact the customer before proceeding. Add your turnaround time, return-postage details, warranty period, and terms relating to liquid damage or pre-existing faults here.


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