Description
Xbox Series Controller USB-C Charging Port Repair
Send in your Xbox Series controller for professional USB-C charging port repair. This service is suitable for controllers with a loose, damaged, or unresponsive USB-C port, intermittent wired connection, charging issues with a rechargeable battery pack, or a port that only works when the cable is held at a certain angle.
What is included
- Initial inspection and diagnosis of the USB-C port fault
- Inspection of the charging port, solder joints, internal connection, and surrounding components
- Repair or replacement of the faulty USB-C port or related component where required
- Wired connection, charging, and full controller function testing before return
Compatible controller
This service is for official Xbox Series X|S wireless controllers with a USB-C port. It is not for Xbox One controllers with a micro-USB port or Xbox Elite Series 2 controllers; please choose the correct repair service for those models.
How the send-in service works
- Purchase this repair service.
- Pack your controller securely and include your order number.
- Post the controller to us using your preferred tracked service.
- We diagnose and repair the fault, test the controller, and return it to you.
Important information
Charging and wired-connection faults can sometimes be caused by a damaged cable, rechargeable battery pack, battery contacts, internal board damage, liquid damage, or a fault unrelated to the USB-C port itself.


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