Description
PS5 DualSense Battery Replacement
Send in your PS5 DualSense controller for a professional battery replacement service. This repair is suitable for controllers with poor battery life, sudden power loss, charging issues, or a battery that no longer holds charge reliably.
What is included
- Initial inspection of the battery, charging behaviour, and power function
- Replacement of the internal battery where required
- Charging, wireless connection, and controller function testing before return
- Full controller function test before return
Compatible controller
This service is for official PS5 DualSense controllers. It is not for PS5 DualSense Edge or PS4 DualShock 4 controllers; please choose the correct repair service for those models.
How the send-in service works
- Purchase this repair service.
- Pack your controller securely and include your order number.
- Post the controller to us using your preferred tracked service.
- We replace the battery, test the controller, and return it to you.
Important information
Battery life can vary depending on controller age, game features, vibration settings, adaptive trigger use, wireless conditions, and general usage. Charging faults can also be caused by the USB-C port, charging circuit, cable, or board-level damage.


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