FAQ
Your answer may be below 🙂
How Do i Remap ClickSticks?
If you have bought remappable ClickSticks, then remapping is very easy:
Just hold down the desired button along with the ClickStick for roughly 15 – 20 seconds. As long as you hold both together for the time period then you should see a change.
You can also plug the controller into a PC and open up “Set up usb game controllers” to see a visual change.
Do you use authentic Sony Controllers?
Yes, Always.
How Long is my delivery going to take?
UK delivery normally takes between 2 – 5 days but can sometimes get held up for longer.
UK priority deliveries are normally delivered the next working day.
Worldwide orders can take roughly 4 – 8 days to Europe, and sometimes slightly longer to the USA and beyond.
What is the difference between the TCP and other gaming controllers?
The TCP controllers are designed to give you a comfortable and competitive edge you need to win. With extra buttons, precision thumbsticks and a variety of other enhancements, TCP is the only choice for the serious gamer.
How do I order a TCP controller?
What is your return policy?
We offer a 14-day money-back guarantee on all of our products. If you are not satisfied with your purchase, you can return it for a full refund.
Warranty
We offer 3 months warranty on all controllers. Any controller with TMR or Hall Effect analogues comes with 12 months warranty as standard. Extended warranty options are available at the checkout.
I have a question that is not listed here. How can I get in touch?
For any other questions, please get in touch with us at hello@thecontrollerpeople.com, and we will be happy to help!