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FAQ Questions

Your answer may be below 🙂

If you have bought remappable ClickSticks, then remapping is very easy:

Just hold down the desired button along with the ClickStick for roughly 15 – 20 seconds. As long as you hold both together for the time period then you should see a change.

You can also plug the controller into a PC and open up “Set up usb game controllers” to see a visual change.

Yes, Always.

UK delivery normally takes between 3 – 5 days but can sometimes get held up for longer.

UK priority deliveries are normally delivered the next working day.


Worldwide orders can take roughly 4 – 8 days to Europe, and sometimes slightly longer to the USA and beyond.

The TCP controller is designed by professional gamers to give you the competitive edge you need to win. With extra buttons, precision thumbsticks and a variety of other enhancements, TCP is the only choice for the serious gamer.

We offer a 14-day money-back guarantee on all of our products. If you are not satisfied with your purchase, you can return it for a full refund.

Yes, we offer a 3 months warranty on all of our products that can be extended for an additional fee.

For any other questions, please get in touch with us at hello@thecontrollerpeople.com, and we will be happy to help!

Direct email:

  • hello@thecontrollerpeople.com

We usually deal with emails between Monday to Friday 9am – 5pm but can sometimes reply out of these hours too.